Refund & Cancellation Policy

This Refund & Cancellation Policy explains rules applicable to payments, cancellations and refunds made through SaveDost.

Refund eligibility depends on service type, transaction status, provider rules, cancellation conditions, applicable law, payment-provider rules and whether the service has been consumed or fulfilled.

Successful bill payments may not be cancellable once processed. If money is debited but the transaction fails or remains unresolved, reversal/refund may occur according to the applicable BBPS/payment settlement process.

Successful recharges are generally non-cancellable once processed. Failed recharges after debit may be reversed/refunded according to the applicable provider process.

Gift cards are generally non-refundable after successful issuance, activation or delivery, subject to issuer terms and applicable law.

Insurance premium payments and policy cancellations are governed by the relevant insurer and applicable insurance regulations.

Submitting a loan application does not guarantee approval. Loan cancellation, cooling-off or refund matters relating to the loan are governed by the relevant lender's terms and applicable requirements.

Failed Add Money transactions after successful debit may be reversed/refunded according to the applicable payment provider's process.

Flight, bus, train-related and hotel cancellations/refunds are subject to the applicable provider's fare, booking and cancellation rules.

Cancellation or redemption is subject to the terms of the relevant provider and applicable regulatory framework.

Credit-card applications generally do not guarantee issuance. Any fee and refund conditions, if applicable, will be disclosed before payment.

For suspected duplicate charges, contact support with the registered mobile number, transaction ID, date, amount and supporting evidence.

Contact SaveDost immediately for suspected unauthorized transactions and also contact your bank/payment provider where appropriate.

Approved refunds may be returned through the original payment method, bank account, UPI, payment gateway or another legally permissible method.

Contact help@savedost.com or 8503886688 and provide your name, registered mobile number, transaction ID, date, amount, service, reason and supporting documents/screenshots where applicable.

Subject to applicable law and provider rules, successfully processed bill payments, recharges, issued gift cards and completed/consumed digital services may generally be non-refundable.

Where a transaction is fulfilled by a third-party provider, refund processing may be controlled by that provider.

Users should contact SaveDost before initiating a payment dispute where appropriate. Fraudulent or unauthorized transactions will be investigated.